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Main ::Refrigerator Repair Solutions ::Water Flows to Ice Maker but not Water Dispenser
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Faulty Water Valve

Most water inlet valves used on refrigerators with an ice maker and water in the door utilize two solenoids.  Each of these solenoids controls a separate  valve assembly that independently controls the ice maker fill and water in the door dispensing.  What this means is that is is possible for a single water valve to allow the ice maker to receive water but  still prevent the dispenser from receiving it (or vice versa).

How to Diagnose?
The easiest way to be sure that the dispenser side of the valve is operating properly, is to disconnect the fill line to the dispenser. Place a dry towel under the valve to collect any water.  Next, verify that the freezer door is shut. Finally, depress the water dispenser lever and see if a burst of water comes from the valve.  If water is present, the valve is operating properly and you have a different problem.  However, if water is not present, you should proceed to the next step.

The next step is to measure the voltage across the valve terminals.  Depress the water dispenser lever again and see if your meter reads 110v.  If it does, this confirms that the valve is receiving power, it is simply faulty and must be replaced.  However, if it  does not receive the voltage, there is another issue and the valve is likely okay.

Recent Customer Symptoms

I get water to flow to the ice maker but NO water flow to the water dispenser. Would this be a water inlet valve problem?




Need More Diagnostic Help?
Our goal is to make this knowledge base as useful as possible. If this article lacks detail that would assist you in completing your diagnosis, feel free to ask a detailed follow-up question. We will email you a response and post the answers to such questions within the article to improve its content and assist you with your repairs.

We do not answer diagnostic questions via telephone so please use the link above to contact us regarding diagnostic questions.


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